To Our Loyal Customers:
Above all, we hope you are all staying safe in the comfort of your homes. Our number one concern is to keep our associates, our customers and all family members healthy through this turbulent period. We have updated the office policies and procedures to enhance the safety and cleanliness throughout our facilities.
Our team is working diligently to sanitize throughout the day all common areas. While in pre-Covid times we strived to interact with you, our customers, and often invited you to visit with us for coffee, fresh baked cookies or a bottle of cold water - we are now strictly limiting contact. Our office doors remain locked even when we are in. If you need face-to-face assistance during the office hours it cannot be literally “face-to-face” - we will enforce the 6’ separation and you will only be invited to enter our offices if you are wearing a mask and are not coughing or sneezing. We hope you understand these limitations.
Our shortened office hours during the pandemic are Mon-Sat from 11 am to 3 pm and Sundays or evenings by appointment. Our managers are also available by phone, text or email outside of office hours.
In a further effort to reduce the spread we suspended all truck rentals except our Free Truck with Move-In program which is continuing.
Your building access hours will not be changed. We will continue to provide access from 6:00 am to 9:45 pm 7/7. Our state-of-the-art security systems continue to protect your storage unit day and night. We ask that you use sanitation solutions on anything you touch in the building - especially carts and bathrooms - and follow all hygiene recommendations - especially masks, gloves and physical separation.
Please contact us with any questions or concerns.